
I booked a vehicle the day before because I needed an estate car. The next morning I changed the time, which they confirmed. At the time of expected arrival I get a phone call to say there's no car available and that drivers never turned up. Why didn't you contact at the very least 30 minutes before. Thankfully Alphabet Cars came to my rescue, was £10 cheaper. Apollo is extremely unreliable, poor customer service and I hope I never have to use them.
Anita
Barking